On FANBOX, earnings that are not transferred to your payout account within six months will expire and will no longer be able to be paid out.
Please go to Manage Pledges/Payouts to set up your payout account details and arrange for a payout.
You can arrange both periodical payouts (Auto-Payout) and on-demand ones (Early Payout). For more details, please check the page linked below.
If your earnings have expired, please refer to the following page.