FAQ
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About pixivFANBOX
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What is pixivFANBOX?
pixivFANBOX is a service that allows creators to build and manage t...
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How do I view FANs only content?
You can view FANs only content available on pixivFANBOX by subscrib...
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What kind of creators can use pixivFANBOX?
Anyone with a pixiv account can easily sign up as a creator on pixi...
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Do I have to pay to sign up as a creator?
Signing up as a creator is completely free. When someone subscribes...
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I want to be able to see R-18 posts
To be able to see R-18 content, go to Account settings > Browsing s...
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What items and transactions are prohibited under the Terms of Use?
On this service, we recognize that we have a responsibility to soci...
For Creators
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About Creator account suspension
If we suspect that you are using your Creator account for activitie...
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List of services that can be embedded in blog-style posts
This is a list of services that can currently be embedded in FANBOX...
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How to prepare your newsletter
By using the Newsletter feature, you can send special messages to f...
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Can I block certain FANs?
Blocking someone on pixiv will prevent them from doing the followin...
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Can I sell FAN-limited goods?
By utilizing the extended function "Secret Shop" on the webshop cre...
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Do my earnings have an expiration date?
On FANBOX, earnings that are not transferred to your payout account...
For FANs
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How long does the support period last?
The period of support is the day you start supporting until the las...
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Is a supporter's personal information communicated to the creator?
When you start supporting a creator, the creator will be notified o...
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I cannot change my plan and "Your payment is currently being processed" is being shown
We handle payment processing between the 1st and the 5th of every m...
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I can't register a credit card
If you can't register a credit, please try the following: 1. Please...
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How do I delete or change the PayPal account I have registered as a payment method?
Please follow the procedure below to delete or change the info for ...
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I can't login to the account I'm supporting with
If you can't remember the e-mail, ID, or password of the account yo...
About tax reports and taxation
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確定申告とはなんですか？
所得税の確定申告とは、1月1日から12月31日までの1年間の所得にかかる税金を自身で計算し、申告・納税する手続きのことです。 会社員な...
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確定申告はいつ行うのですか？
原則は、前年分の所得を2月16日から3月15日までに申告します。ただし土日祝にあたる場合は、その翌平日が受付開始日または期限日となりま...
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確定申告をする必要があるのはどんな人ですか？
クリエイターの場合は、主に以下のケースに当てはまる人が対象となります。 フリーランス（個人事業主）として働いていて年間48万円以上の...
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雑所得が年20万円以下の場合は確定申告をしなくてもいいですか？
売上から経費を引いた金額（所得）が年20万円以下であれば確定申告は不要です。 ただし、住民税申告は必要になるケースもあるので注意しまし...
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確定申告をしなかった場合、どうなりますか？
まず、確定申告をしなかったこと（無申告）に対するペナルティとして、本来納付すべき税額（本税）に加え「無申告加算税」が課されます。 また...
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確定申告の方法を教えてください
確定申告は以下の手順で行います。 （1）確定申告書のほか、所得が分かるものや領収書などを準備 （2）集めた書類を元に必要事項を記入・...
Others
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The person I'm trying to message has a different nickname
Messaging on FANBOX uses pixiv's messaging feature, reflecting the ...
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I want to report somebody
If you find somebody violating the Terms of Use or guidelines, plea...
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How can I change my e-mail address?
Your e-mail address can be changed from the Account Settings page o...
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Issues with other users
We ask that you try to resolve any issues you might have with other...
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I have not receive an email from pixiv FANBOX
Email and notifications can be check at Notification Settings. If y...
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Where are the FANBOX banner and logo?
You can download them from pixiv Inc.'s press kit page. https://www...