Others
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I made an account using my Apple ID, but I can't reset my login/password
If you made a pixiv account with your AppleID, you can log in using...
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I can't reset my login/password for my registered e-mail address
If you can't reset your login/password to the e-mail address you re...
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The person I'm trying to message has a different nickname
Messaging on FANBOX uses pixiv's messaging feature, reflecting the ...
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I want to report somebody
If you find somebody violating the Terms of Use or guidelines, plea...
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How can I change my e-mail address?
Your e-mail address can be changed from the Account Settings page o...
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Issues with other users
We ask that you try to resolve any issues you might have with other...
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I have not receive an email from pixiv FANBOX
Email and notifications can be check at Notification Settings. If y...
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Where are the FANBOX banner and logo?
You can download them from pixiv Inc.'s press kit page. https://www...
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How can I change my Notification settings?
There are two ways you can receive notifications. Website Notificat...
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I received an e-mail despite having all of my notifications set to off
Even if all notification settings are turned off, you will be notif...
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What devices and browsers can I use to browse FANBOX?
You can use FANBOX on computers, smartphones, and tablets.Feature p...
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I can't display FANBOX correctly
It is possible that pages won't display on older browsers.Please us...