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  1. pixivFANBOX
  2. FAQ
  3. For FANs

For FANs

  • How long does the support period last?

    The period of support is the day you start supporting until the las...

  • Is a supporter's personal information communicated to the creator?

    When you start supporting a creator, the creator will be notified o...

  • I cannot change my plan and "Your payment is currently being processed" is being shown

    We handle payment processing between the 1st and the 5th of every m...

  • I can't register a credit card

    If you can't register a credit, please try the following: 1. Please...

  • How do I delete or change the PayPal account I have registered as a payment method?

    Please follow the procedure below to delete or change the info for ...

  • I can't login to the account I'm supporting with

    If you can't remember the e-mail, ID, or password of the account yo...

  • When are pledges charged?

    If you are paying with credit card or PayPal First pledgeYou will ...

  • I can't view FANs only posts from a creator I'm supporting

    You can browse a creator's FANs only posts once your pledge for tha...

  • How do I stop supporting a creator?

    You can do the following to stop supporting a creator: Select "Cha...

  • How do I change/delete credit card's information?

    You can change or delete your credit card information using the fol...

  • How do I change payment method?

    You can change your payment method by clicking "Supported creators"...

  • What happens if an error occurred during automatic payment?

    Pledges on pixivFANBOX apply for one calendar month (from the 1st t...

  • How do I support a creator?

    You can start supporting a creator by clicking the "Become a FAN" b...

  • What are the supported payment methods?

    You can use the following payment methods to support creators: Pa...

  • I want to follow a creator

    You can follow a creator by clicking "+ Follow" on the page of the ...

  • I can't follow a creator I'm supporting

    When you start supporting a creator that you follow, their status w...

  • I want to stop following a creator

    To unfollow a creator, please go to their page and click "Following...

  • It is not displayed if the creator who you are following is not using pixivFANBOX,

    The creators you are following on pixiv will be displayed in the "F...

  • How can I find creators?

    There are three ways to search for creators on pixivFANBOX: Enter c...

  • Who can post and read comments on posts?

    If the post is public, anybody can post or read comments. If it is ...

  • Can I sign up to multiple plans from a single creator at the same time?

    You can only select one plan per creator. If a creator has multiple...

  • What is a Fan Card?

    Fan Cards are virtual cards available to people supporting a creato...

  • Is there a way I can keep supporting a creator for more months through convenience store payment? (About scheduling pledges)

    You can pay for plans in intervals of 1, 3, 6, or 12 months with co...

  • Does the pledge amount include tax?

    The pledge amount shown on a creator's pixivFANBOX includes tax in ...

  • Is there any settlement fee for pledge support?

    Settlement fee is required for only Convenience store payments.Sett...

  • How do I pay at convenience store?

    The payment method will be different depending on the convenience s...

  • Which convenience stores are available to pay pledge?

    You can pay at the following convenience stores: Lawson/Three F Fa...

  • Why Can't I choose Convenience store payments?

    You cannot choose "Pay at a convenience store" if it is the last da...

  • Which credit cards are supported?

    You can use Visa, MasterCard and JCB. You can use American Express ...

  • What name will show up in my credit card payment history?

    You will not see the name of the creator on FANBOX. Your credit car...

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