How do I know if I cannot make payment for continued support?
If we found payment error, we will let you know via email and messa...
Does payment occur even creator who I am supporting does not post anything in the month?
Yes, Payment will occur every month regardless of the creator's Upd...
What is the billing name of credit card?
[pixivFANBOX] is mentioned on your bill.
How do I stop pledge supporting?
You can stop/cancel your support to creator by the following proces...
Can I receive refund if I stop supporting in the middle of month?
No. We don't make any refund due to the circumstance of supporter.
Can I view FANs only post after I stop supporting?
After you stop your support to creator, you can view FANs only post...
If creator delete support plan which I am supporting...
Your support will stop when creator deletes plan which you are supp...
How do I pledge another plan after the creator deleted the plan which I was supporting?
You can pledge support again.No additional charge will be required ...
I want to delete my pixiv account. Can I continue to use pixivFANBOX as a supporter?
No. Your account on pixivFANBOX is deleted as well. You are not abl...