Here’s a breakdown of how amounts are displayed across different pages.
Manage Pledges/Payouts page
Shows the total amount of pledges received from the first to the last day of each month, including a breakdown of fees and other charges
Payout History page
Shows the total balance eligible for auto-payout (transferrable amount) as of the 20th of each month.
*Any pledges not included in the auto-payout for the current month will carry over to the next month, remaining in the transferable balance.
The amount transferred through auto-payouts is not the monthly subtotal of pledges shown on the Manage Pledges/Payout page. Instead, it’s the entire balance eligible for transfer as of the 20th of each month that is paid out.
Differences between the amounts on the Manage Pledges/Payout page and the Payout History page can occur depending on when a supporter begins their pledge.