Transferring your earnings
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How much is the handling fees?
10% of your total pledges are taken as handling fees. The transfe...
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How do I receive earnings via bank transfer?
You can request auto-payout or early payouts by setting your bank a...
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How do I receive payments via PayPal?
You can request Auto-Payouts or Early Payouts by setting your PayPa...
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How can I receive my earnings through Wise?
You can select Wise when selecting the payout method on the Manage ...
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Can I receive my payouts at any time?
Yes, you can receive your payouts anytime by requesting an Early Pa...
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Is there an upper limit for transferrable amount?
The transferrable amount varies depending on whether you're transf...
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How do I make a refund to supporter?
We're sorry, but we cannot refund money.Even if you haven't made a ...
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How and when can Creators receive their pledges?
Your pledges will be displayed as soon as you are supported, and th...
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What countries/regions and currencies does Wise support?
When selecting a currency to receive your earnings, make sure it's ...
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The amount I receive from auto-payouts is different from the amount on my pledge history
Here’s a breakdown of how amounts are displayed across different pa...
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Can I edit or delete my bank information?
You can edit or delete your registered bank account information as ...
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Why did my payout fail?
If your transfer history displays "Payout failed", this may be due ...
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Is it possible to use payment services like Payoneer or WorldFirst?
Please refrain from setting a payment service such as Payoneer or W...
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Do my earnings have an expiration date?
On FANBOX, earnings that are not transferred to your payout account...
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My earnings have expired.What should I do?
Contact the FANBOX. Contact us here Please consult the following p...