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  1. pixivFANBOX Help Center
  2. Payment of pledges
  3. About after billing

About after billing

  • How do I change payment method?

    You can change your payment method by clicking "Supported creators"...

  • I cannot change my plan and "Your payment is currently being processed" is being shown

    We handle payment processing between the 1st and the 5th of every m...

  • When do I get charged for pledges if I start supporting a creator in the middle of the month?

    You will be charged on the day you start supporting a creator, and ...

  • What happens if an error occurred during automatic payment?

    Pledges on pixivFANBOX apply for one calendar month (from the 1st t...

  • I accidentally started supporting a creator, can I receive a refund?

    We cannot cancel or return a pledge that has been paid. Please chec...

  • Can I receive a refund if I stop supporting in the middle of the month?

    We're sorry, but regardless of your payment method, we won't offer ...

  • How do I change/delete credit card's information?

    You can change or delete your credit card information using the fol...

  • How will I be charged if I resubscribe to a creator in the same month?

    After you've stopped supporting a creator, you will not be charged ...

  • What will happen if I change to a different plan for a creator I'm supporting?

    If you change your plan to a more expensive plan from the same crea...

  • How do I delete or change the PayPal account I have registered as a payment method?

    Please follow the procedure below to delete or change the info for ...

  • Will I still be charged even if the creator doesn't make a single supporters only post?

    Yes, you will be charged every month regardless of whether or not t...

  • What happens if a creator brings back the plan that they deleted?

    After a plan you are supporting is deleted, if the creator creates ...